Return/Exchange/Cancel/Change Policy
All items sold by Sin Cha International Corp. are all sales final unless defective.
For hygienic reasons we cannot allow the return of products.
It is very important for us to be able to promise a brand-new, unused product to each customer and for this reason we have a very strict return policy.
We strongly recommend checking the size and model before removing the product from the curton box.
Please make sure that the ordered product is correct.
It is the customer's responsibility to make sure the product will fit prior to your purchase.
Please inspect your package immediately upon receipt for shipping damages.
You must notify Sin Cha International Corp. within 7 days of receipt of any shipping damages. We are not responsible for shipping damages beyond this point.
Warranty Information
Sin Cha International Corp. provides FREE "3 year Limited Warranty" under the normal usage. This warranty only applies if the product is purchased
from BidetEasyClean.com or directly purchased from Sin Cha International Corp.
We will repair and ship the product back to you at no cost.
*Please do not contact TOTO U.S.A., which only provides 1 year manufacturer’s warranty.
For the detailed warranty information, please refer to our CERTIFICATION OF 3 YEAR LIMITED WARRANTY
included in the box.
